Citrix black screen after login

citrix black screen after login

If we remove FSLogix and login after that we do not see the black screen. When FSLogix is removed we can also see from Citrix Director that. User clicks on the 'Controller' icon. The Controller Citrix published application launches. User is presented with the Controller client logon. The session went black at logon and did not start. Even after waiting for more than 30 minutes. It did not matter if it was new. ULTRAVNC DIST

The regular desktop should appear as expected. Run the attached PowerShell script to uninstall the earlier version of Profile Management. For XenApp and XenDesktop 7. Problem Fix Update! The above mentioned sample code is provided to you as is with no representations, warranties or conditions of any kind. You may use, modify and distribute it at your own risk.

In no event should the code be used to support ultra-hazardous activities, including but not limited to life support or blasting activities. Although the copyright in the code belongs to Citrix, any distribution of the sample code should include only your own standard copyright attribution, and not that of Citrix.

You agree to indemnify and defend Citrix against any and all claims arising from your use, modification or distribution of the sample code. Was this page helpful? Thank you! Sorry to hear that. Name Name is required. Email Email address is required. Close Submit. Featured Products. Need more help? Product issues. Open or view cases Chat live. Everything worked fine on VDA 7.

BSOD when initiating a new user session. I did some initial trial and error without any luck, so I decided to use my favorite troubleshooting tool, Process Monitor aka Procmon. Within a couple of minutes I noticed that there was a process stuck in some kind of never-ending loop when a user tried to log on to the VDA. What I also could see was that the process upmEvent. I could not at the time identify exactly why, other than I knew which process broke the attempted login.

After having identified the culprit process I forcefully terminated it, and boom, the login process progressed as we are used to. From a user perspective, everything began to work and the desktop was shown as soon as the process upmEvent. From experience I knew that this was not the first time that specific process have have had different kind of issues.

The last change I know of, were when customers needed help because Citrix made a change in how it should be configured to upload data to Citrix Director. In short that change was needed because we hade to change from using UpmUserMsg. I also knew that the startup of the process had been changed previously, from the Run-key to the Userinit-key. From this I had reason to believe that this scenario might not be very different from last time [5] [6]. I knew that upmEvent. I also knew that the way the process needs to be configured has historically changed depending on what VDA-version is used.

What I finally knew was that the configuration of the process is usually controlled in one way or another, for example with a scheduled task, GPP, GPO, registry, or something completely else. I did a quick check to verify that the Key changed between my two VDA-versions.

Citrix VDA 7. When the VDA was updated to a newer version than 7. In this case we removed the logon script and let the VDA configure the Userinit registry value. Because of the collide the users gets a black screen at logon. A deadlock occurs when the script and Userinit is configured to run the process at the same time.

Hope this helps someone out there! Tags :.

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Note: Both fixes are required to resolve this issue along with below registry settings. Failed to load featured products content, Please try again. Customers who viewed this article also viewed. Log in to Verify Download Permissions.

Making this change may cause session launch failures for AAD users. When you launch a published application on Microsoft Windows Server , a black screen might appear for several seconds before the application becomes visible. Citrix is not responsible for and does not endorse or accept any responsibility for the contents or your use of these third party Web sites.

Citrix is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Citrix of the linked Web site. It is your responsibility to take precautions to ensure that whatever Web site you use is free of viruses or other harmful items. Was this page helpful? Thank you! Sorry to hear that. Jump to content. Learn more. Upvote if you also have this question or find it interesting.

Follow, to receive updates on this topic. Sign in to follow this Followers 0. Markus Wehr Markus Wehr Enthusiast 10 Members 29 posts. Posted July 12, Hi, I saw the "black screen" problem. Share this post Link to post. Recommended Posts. Mark this reply as best answer, if it answered your question.

Upvote if you found this answer helpful or interesting. Dennis Parker Dennis Parker Aficionado Members posts. Posted July 16, Posted July 18, Stacey Lewis 0. Stacey Lewis 0 Members 6 posts. Benjamin Brockmann Benjamin Brockmann Enthusiast 87 Members 96 posts. Posted July 26, Christopher Yue Christopher Yue Aficionado Members posts. The only option was to launch task manager and run explorer.

I found the issue was the VDA agent. Doing some further examination on a server I had this issue with today I see a few oddities: The down session on the server has three logonui. The connect time for the session is showing as 20 seconds after the disconnect time. In the TerminalService-LocalSessionManager-Operational event log, I have an event 39 that states "Session has been disconnected by session " - and the numbers are the same.

Normally the event 39 messages state that the session has been disconnected by session 0. For those two terminal services events, I do occasionally see the same thing without the server freezing, but so far in each of the instances where I've been able to track down those two messages in the logs, when the messages happen with the same time stamp the server has been fine, but on those where event 36 happens a few seconds before 39, the server has become unresponsive. I'm going to keep an eye on this, because it makes me wonder if something is happening out of order.

On the server I've been able to isolate and look at today that is having this issue, there are two sessions that still show connected but aren't actually connected. One of those sessions tried to reconnect 15 seconds before the errors above happened, but doesn't appear to have ever reconnected, so I'm wondering if the down session was actually an attempt at reconnection that failed to switch over properly.

One thing I've noticed and I think I read someone else had the issue, but I don't see it in this thread is that each time this starts happening, if you try do a search on the session in Director the Director page will stop responding. Restarting the server involved will free up Director, but this morning I was able to end the Director Agent on the frozen server and that freed up Director.

Citrix black screen after login support remote splashtop

Fix Black Screen After Login Windows 10

Users encounter blank or black screens when logging in to Windows Server R2 machines, and they are unable to connect to the server through an Remote Desktop Protocol RDP connection.

Alter view mysql workbench tutorial Most frequently the screen seems to be frozen at the black or grey screen and the user cannot logon, as shown in the screenshot below. Refer to CTX to download the hotfix. The issue has been fixed in XenDesktop 7. Log on as a local administrator. To use our site, please take one of the following actions: Upgrade your version of Internet Explorer. If source remove FSLogix and login after that we do not see the black screen. Click "advanced preferences" then "reset receiver" again after th
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Anydesk not start automatically Black screen at session logon with VDA newer than 7. I also knew that the way the process needs to be configured has historically changed depending on what VDA-version is used. Andra cookies non-necessary. You receive a black screen when Citrix and Microsoft have identified an issue when launching seamless applications from a Server


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